Keyfoods operates neighborhood grocery stores where theft, checkout activity, and customer incidents require attention throughout the day. Managing different loss prevention tasks across separate video systems made investigations more time-consuming and fragmented.
THE CHALLENGE
Three Tools. No Complete Picture.
Keyfoods used three separate video systems to manage different loss prevention tasks.
Investigating theft, reviewing checkout activity, and locating incident footage meant switching between systems to find the relevant information. This added time to investigations and made it harder to bring different pieces of evidence together.
Keyfoods needed one platform to bring its core detection and video investigation workflows together across its locations.
THE SOLUTION
One Platform for Detection and Investigation
Keyfoods retained its existing camera infrastructure and added Spacture AI to bring detection and video intelligence into one platform.
Instead of switching between separate systems for different tasks, teams gained a more unified workflow for identifying potential incidents and accessing relevant footage.
AI-Powered Detection
Teams can identify flagged activity and focus their attention on incidents that need review.
Integrated Video Search
A visual timeline helps teams find relevant footage without manually searching through multiple systems.
Connected Store Insights
Available store and traffic data can provide additional context for investigations and help teams identify recurring activity.
Bringing these workflows together gives Keyfoods a more consistent way to manage investigations without replacing its existing cameras.
THE RESULTS
Three Systems. One Platform. Less Time Reviewing Cases.
Consolidating video systems helped Keyfoods simplify its loss prevention workflow and reduce the time spent moving between tools.
The reported results include:
3 Video Systems Consolidated Into 1 Platform
Detection and video investigation brought together in one place.
50% Less Investigation Review Time
Owner David Mandell reports that bringing all locations into Spacture AI cut review time in half.
15% Reduction in Shrink
Keyfoods reports a reduction in shrink following implementation.
Together, these results highlight the value of bringing loss prevention workflows into one platform while making investigations more efficient.
IN THEIR WORDS
“Toggling between three different video systems used to double our investigation time on every case. Having all our locations consolidated in Spacture AI cut our review time in half and keeps everything in one place.”
David Mandell
Owner, Keyfoods
KEYFOODS IN NUMBERS
3 video systems consolidated into 1 platform
50% less investigation review time, as reported by the owner
15% reduction in shrink
Existing camera infrastructure retained
Figures and experience reported by Keyfoods.
FREQUENTLY ASKED QUESTIONS
Why did Keyfoods consolidate three video systems?
Keyfoods needed a more efficient way to investigate theft, review checkout activity, and locate incident footage. Managing these workflows across separate systems required additional time and made it harder to bring information together.
Did Keyfoods need to replace its existing cameras?
No. Keyfoods retained its existing camera infrastructure and introduced Spacture AI to consolidate its detection and video investigation workflows.
How did Spacture AI help reduce investigation time?
Spacture AI brought detection and video intelligence into one platform. A visual timeline helps teams locate relevant footage without switching between multiple video systems.
What results did Keyfoods report?
Keyfoods reports a 15% reduction in shrink. Owner David Mandell also reported that consolidating video systems cut investigation review time in half.
Can Spacture AI support multiple store locations?
Keyfoods consolidated its locations within Spacture AI, bringing its loss prevention workflows into one platform, according to owner David Mandell.
Can Spacture AI work with existing security cameras?
Spacture AI connects to existing camera infrastructure, subject to system compatibility, allowing retailers to add AI-powered capabilities without replacing their cameras.
Case studies / Keyfoods
Grocery
Theft Detection
New York City
